Terms of service
OVERVIEW
This website is operated by Brindle UK ("Brindle", "we", "us", or "our"). Throughout the site, the terms "we", "us" and "our" refer to Brindle UK.
Brindle UK offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including without limitation browsers, customers, merchants, vendors, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the Terms, you may not access the website or use any Services.
Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least 18 years of age or have the permission of a parent or legal guardian to use this website.
You may not use our products for any unlawful purpose or in violation of any applicable laws or regulations.
You must not transmit viruses, malware, or any harmful code.
Any breach of these Terms may result in immediate termination of access to our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any lawful reason.
You understand that your content (excluding payment information) may be transferred unencrypted across various networks.
Payment card information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
SECTION 3 – ACCURACY OF INFORMATION
We make reasonable efforts to ensure that information on this website is accurate and up to date. However, we do not guarantee that all information is complete, current, or error-free.
The content on this website is provided for general information purposes only and should not be relied upon as the sole basis for making decisions.
SECTION 4 – PRODUCTS, SERVICES AND PRICING
Prices and product availability may change without notice.
We reserve the right to modify, suspend, or discontinue any product, service, or feature at any time without liability.
We make every effort to display products accurately, but colours and appearance may vary depending on your device or monitor settings.
We reserve the right to limit sales of products to any person, geographic region, or jurisdiction where permitted by law.
SECTION 5 – ORDERS AND BILLING INFORMATION
We reserve the right to refuse, limit, or cancel any order at our sole discretion.
You agree to provide accurate, complete, and current account and payment information for all purchases made through our website.
For information regarding returns and refunds, please refer to our Return & Refund Policy.
SECTION 6 – OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools over which we have no control.
Such tools are provided "as is" and "as available" without warranties of any kind.
Your use of third-party tools is entirely at your own risk.
SECTION 7 – THIRD-PARTY LINKS
Certain content, products, or services available through our website may include materials from third parties.
We are not responsible for examining or evaluating the content, accuracy, or practices of third-party websites and accept no liability for them.
SECTION 8 – USER COMMENTS AND SUBMISSIONS
If you submit comments, suggestions, reviews, or other materials to us, you grant us the right to use, reproduce, edit, publish, and distribute such content without restriction.
You agree that your submissions will not violate any law or the rights of any third party.
We reserve the right to remove content that we consider unlawful, offensive, misleading, or otherwise inappropriate.
SECTION 9 – PRIVACY
Your submission of personal information through the website is governed by our Privacy Policy.
Please review our Privacy Policy for further information regarding how we collect, use, and protect your data.
SECTION 10 – ERRORS AND OMISSIONS
Occasionally there may be information on our website containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping costs, delivery times, or availability.
We reserve the right to correct any errors and to change or update information at any time without prior notice.
SECTION 11 – PROHIBITED USES
You may not use the website:
- For any unlawful purpose
- To violate any laws or regulations
- To infringe intellectual property rights
- To harass, abuse, threaten, or discriminate against others
- To upload viruses or malicious software
- To collect personal information from others without consent
- For spam, phishing, scraping, or fraudulent activity
- To interfere with the security or operation of the website
We reserve the right to terminate access for violations of these provisions.
SECTION 12 – DISCLAIMER OF WARRANTIES
To the fullest extent permitted by law, our Services and products are provided on an "as is" and "as available" basis.
We do not guarantee uninterrupted, secure, or error-free operation of the website.
Nothing in these Terms excludes or limits liability that cannot legally be excluded under the laws of England and Wales.
SECTION 13 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Brindle UK shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Brindle UK and its affiliates, directors, employees, contractors, and service providers from claims, losses, liabilities, costs, and expenses arising from your breach of these Terms or misuse of the website.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 16 – TERMINATION
These Terms remain effective until terminated by either you or us.
We may suspend or terminate your access to the website if you breach these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms and any policies posted on this website constitute the entire agreement between you and Brindle UK regarding the use of the Service.
SECTION 18 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
SECTION 19 – CHANGES TO THESE TERMS
We reserve the right to update, amend, or replace these Terms at any time by posting revised versions on this website.
Your continued use of the website following any changes constitutes acceptance of those changes.
SMS MARKETING TERMS
By subscribing to Brindle UK SMS marketing communications, you agree to receive recurring promotional and transactional text messages.
Message frequency may vary.
Consent is not a condition of purchase.
To unsubscribe, reply STOP to any message.
For assistance, reply HELP or contact info@brindlepets.co.uk.
Standard message and data rates may apply.
For information about how we process your personal data, please review our Privacy Policy.
CONTACT INFORMATION
Questions regarding these Terms of Service should be sent to:
Brindle UK
Website: brindlepets.co.uk
Email: info@brindlepets.co.uk